Refund and Returns Policy

Return Policy

At Mid Michigan Surplus all sales are final and returns or customer disputes are handled on a case by case basis. For every customer dispute, you must present a valid proof of purchase including a receipt issued by Mid Michigan Surplus with your name on it and have a valid form of identification that is not expired to present. It is important to also understand that because Mid Michigan Surplus offers liquidated pallets and items on those pallets, damaged items are a normal part of purchasing these pallets or item(s). Mid Michigan Surplus does not offer any guarantee on product quality, return of investment of individual sales online and in person, and does not guarantee any level of quality of the products and services at this time unless directly and explicitly stated. Mid Michigan Surplus works with customers on a case by case basis to offer superior customer service and experience but Mid Michigan Surplus does not guarantee anything at this time with it’s products, shipping, and services.

Need help?

Contact us at {midmichigansurplus@gmail.com} for questions related to refunds and returns.